Support

FREQUENTLY ASKED QUESTIONS

What are Preserved Roses?

Preserved Roses are real flowers that have been treated with harmless and non-toxic chemicals during a scientific process  in which the flowers are modified in order for them to stay fresh for up to 1 year. This product has completely different characteristics from artificial flowers in a way that the roses will maintain their originals tissue, freshness and biological structure.

How to retain roses for longer?

There are a few procedures to achieve the maximum amount longevity for our product
- Do NOT remove the roses from the box.
- AVOID touching the Roses.
- Keep roses away from water and sunlight.
- The ideal temperature is between 65°F~77°F.
- In case of flowers getting exposed to water or dust, it's recommended that you use hair drier to rid roses of the harm.

How can I buy the product I want?

First of all, you need to check the collection, when you see a product you like, click on it, you will be directed to a page where you can choose different options and then click the add to cart button.

Can I include a letter with my purchase?

 Yes , we are working with Amazon and love pop to provide the cutest cards for the nicest messages, going from a happy birthday message to a love letter, or anything you may think of.

I do not see the exact combinations of flowers and boxes I want. What do I do?

You can send us an email telling us what you have in mind and we will get back to you telling you if it is possible and at what cost.

How do I schedule events?

Right now we'll be doing events only in the Bay Area and eventually it's surroundings. If you want to schedule an event call us and we'll arrange a meeting. You will find our number in the "contact us" section. 

Do you only use roses when organizing an event?

No, we use all kind of flowers to perfectly suit the needs of our customers.